Author Archives: L Haller

Colin’s Story

Colin’s Story

Everyone has a story. Colin’s story is not just about his journey through a cancer diagnosis and ultimately, his death. Patients succumb to the brutal effects of cancer every day, and families are left in the aftermath to pick up the pieces. However, Colin, and thousands of cancer patients like him, go to their deaths… Continue Reading

CANDOR: Communication and Optimal Resolution Needs Regulatory Oversight

CANDOR: Communication and Optimal Resolution Needs Regulatory Oversight

In May of 2016, the Communication and Optimal Resolution (CANDOR) toolkit was released by Medstar under the direction of the Agency for Healthcare Research and Quality.  The toolkit contains power points, videos and other resources to help participating hospitals communicate and resolve medical errors with patients and their families.  While such an initiative comes as… Continue Reading

Cancer Orientation Class Reduces Patient Anxiety

Cancer Orientation Class Reduces Patient Anxiety

The focus on patient and family-centered care encourages patients to take an active role in their health care in partnership with their health care providers.   When patients express their concerns about their health care and treatment, they expect them to be addressed by the institutions and the health care professionals providing their treatment.   With payment… Continue Reading

A Subtle Clue to Communicate a Poor Prognosis Is Not Enough

A Subtle Clue to Communicate a Poor Prognosis Is Not Enough

Not surprisingly, health care professionals sometimes procrastinate when it comes to telling their patients about a poor prognosis. Perhaps they too, like their patients, tend to be overly optimistic in their judgement when presented with a dismal prognosis. Who doesn’t want their patient to be one of the lucky ones to survive the odds?  Consequently,… Continue Reading

What Patients Want to Know About Their Prognosis

What Patients Want to Know About Their Prognosis

Previously published in Kevin MD  March 30, 2017. Everyone immersed in the culture of medicine knows that physicians sometimes defer the discussion about prognosis to patients who are battling a life threatening illness.  Everyone, that is, except the patient.   We arrive on your doorstep believing that our presence indicates the obvious.  So, how are we… Continue Reading

Trust: The Essential Ingredient In Patient Compliance

Trust: The Essential Ingredient In Patient Compliance

We trust you.  That’s the bottom line.  When we are sick and facing a serious life-threatening illness, we are open and vulnerable.  We can either follow your instructions or suffer the consequences.  Medical knowledge at the molecular level is not something we can just brush up on.  We can’t google our symptoms and come up… Continue Reading